HEALTHCARE SERVICE DEVELOPMENT
Demonstration Model for Healthcare Service Development for Smart Home Residents
The healthcare service scenario was designed based on a qualitative and quantitative demand survey for apartment residents,
and health services were developed through demonstration. This was promoted by the Ministry of Land, Infrastructure and Transport
as a R&D government project from 2015 to 2021. I participated until February 2018.
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METHOD
Workshop,Survey,In-depth interview,
IRB(Institutional Review Board),
Monitoring of user behavior patterns,
Persona,FGI,System Usability Scale,
On-site home visit survey etc. -
TEAM
Company Project
Consortium -
ROLE
Project management
Service design
UX research -
YEAR
2015 ~ 2018
01 INTRODUCTION
In order to understand the residential environment and health care behavior, 3 groups of IOT-linked healthcare services pilot projects were conducted and scenarios were developed based on surveys of about 1,000 men and women in their 40s and 60s, FGI, and in-depth interview results.
02 PROCESS
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Survey on the Residential Environment and Health Management Behavior of Users
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Analyzing the results of the survey and Planning for Service Demonstration
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Community and IOT-linked Healthcare small-scale Demonstration project
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Advancement Planning and
Healthcare Service Scenario Development
03 SOLUTION
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We focused on developing major healthcare services in the fields of exercise, nutrition, sleep, and safety that can be applied to residential environments and upgrading the system linked to IOT. As a result, it won the Platinum Award in the Digital Video Creation category at AVA DIGITAL AWARDS organized by the Association of Marketing and Communication Professionals (AMCP). It was also reported in newspaper articles and contributed to laying the groundwork for large-scale projects.