CONSULTING ON THE PUBLIC WEBSITE
Improvement of Web Service Concept for Public Health Portal
The web service concept was developed by setting a UI/UX strategy and an As-Is/To-Be service model through analysis of user website usability tasks to improve web services of public health portals.
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METHOD
User Needs Analysis, UI/UX Strategy,
System Usability Scale,
Honeycomb, User Usability Test etc. -
TEAM
Individual Project
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ROLE
UX, UI -
YEAR
2021 ~ 2021
01 INTRODUCTION
Improvement measures were proposed by analyzing problem discovery and user needs for improving web services in public health portals.
02 PROCESS
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Analysis of similar services and internal and external environment
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In-depth investigation of user experienceg
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Setting the Web Service Concept Improvement Plan
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Development of Web Service Main and Sub-Screen Design
03 SOLUTION
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By directly recruiting users who actually used the public health portal, the experience of using the web was investigated, and a task to use the web portal service was performed. As a result, the concept of the web service improvement direction was presented and the main screen draft was developed.